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Processes, quality, environment and family tourism 

Turisme FGC is excellence

  • RESPECT FOR THE ENVIROMENT

    The environment policy of Turisme i Muntanya is based on the preservation, conservation and improvement of the environment of not only the company itself but also the visitors.

    COMMITMENT TO FAMILY TOURISM

    FGC Turisme i Muntanya promotes family tourism by adapting its facilities and services.

    TOTAL QUALITY IN PROCEDURES

    FGC resorts have an environmental management system based on the ISO standards and are certified with the Q of tourist quality and the environment badge of the Generalitat.

    • Turisme FGC is TOURIST QUALITY

      Turisme FGC is TOURIST QUALITY

      The "Q" for Tourism Quality is a certificate of quality relative to the tourism sector that allows customers to ensure quality, professionalism and safety. This is a recognition that is only granted to those establishments or destinations that meet the requirements set by the Spanish Tourism Quality System (SCTE).

      Thanks to the quality "Q", customers know that the products to be found are quality and meet their needs and expectations. In addition, this badge also implies that issues related to quality of service and activities related to the environment are taken into account.

    • Turisme FGC is CARE OF THE ENVIRONMENT

      Turisme FGC is CARE OF THE ENVIRONMENT

      FGC resorts have the Environmental Quality Guarantee Badge granted by Generalitat de Catalunya. It is a guarantee for users, since it consists of an eco-labeling system that recognizes those products and services that exceed certain environmental quality requirements beyond those established as mandatory by current regulations.

      Thanks to this seal, users knows that the products and services they consume favor the minimization of waste or the recovery and reuse of by-products, materials and substances they contain. In addition, they respond to a saving of resources, such as water and energy.

    • Turisme FGC is EXCELLENCE OF PROCESSES

      Turisme FGC is EXCELLENCE OF PROCESSES

      FGC resorts have the ISO 14001 2015 standard, responsible for collecting environmental management during business processes in companies. This badge allows identifying those companies with environmental efficiency that reduce the use of materials and energy. In this sense, a more sustainable business process is guaranteed in your day to day.

    • Turisme FGC is FAMILY TOURISM

      Turisme FGC is FAMILY TOURISM

      FGC resorts are the ideal destination to enjoy with the whole family, as they have a certified offer of accommodation, catering, and leisure establishments aimed at children.


      Moreover, they are characterized by the wide variety of activities designed for families with children. In this sense, visitors are guaranteed that they will have at their disposal adequate services adapted to their specific needs.

  • FGC Turisme i Muntanya: Committed Tourist Destinations

    Milestones and achievements in each of the tourist destinations of the FGC mountain division

    • La Molina

      La Molina

      La Molina respects and takes care of the environment, a task backed by the certificates and stamps it owns. Since 2003, it has the ISO 14001 certificate and, since 2002, with the Q of quality, thanks to the achievement of a high degree of quality for customers, both in terms of customer service and attention in tracks and restaurants. Finally, it is also characterized as a Family Tourism Equipment.

      Environmental policy of La Molina.

      OFFICIAL CERTIFICATIONS OF LA MOLINA
    • Vall de Núria

      Vall de Núria

      Vall de Núria defends a strategy that promotes the preservation, conservation, improvement and respect for the environment and heritage, as well as the quality of service, customer service and security.

      In fact, it applies an environmental management system in all the activities carried out, in accordance with the requirements set forth in the ISO 14001 standard. In addition, it has the Environmental Quality Guarantee Badge, an ecological label granted by the Department of Environment and Housing from the Generalitat de Catalunya to those hotel establishments that meet certain set environmental quality requirements.

      Moreover, Vall de Núria has the Q of quality and, at the same time, it is a Family Tourism Equipment.

      Environmental policy of Vall de Núria.

      OFFICIAL CERTIFICATIONS OF VALL DE NÚRIA
    • Espot

      Espot

      Espot is a resort that cares about the environment and the territory, implementing policies that protect the ecosystem. For years, it follows the measures set out in ISO 14001, has the Q of quality and is a Family Tourism Equipment.


      In addition, it has the Family Tourism Destination (DTF) seal, granted by the Catalan Tourism Agency (ACT), a certificate that distinguishes those places that are sensitive to the family audience with children and, therefore, offer all kinds of equipment and services adapted to the needs of this segment of the population.

      OFFICIAL CERTIFICATIONS OF ESPOT
    • Port Ainé

      Port Ainé

      In Port Ainé an environmental policy of preservation and conservation of the landscape and the whole environment that surrounds the station is carried out. In this way, it follows the ISO 14001 standard strictly and has the Q of quality and is a Family Tourism Equipment.

      OFFICIAL CERTIFICATIONS OF PORT AINÉ
    • Vallter 2000

      Vallter 2000

      Concerned about the conservation of the natural environment, Vallter 2000 is working conscientiously to promote the responsible and respectful use of the environment. In this sense, all the tasks carried out are done from respect for nature and always minimizing the landscape impact. In addition, it is characterized by being a Family Tourism Equipment and a Family Tourism Destination.

    • Montserrat

      Montserrat

      The Montserrat rack railway and funiculars circulate in an environmentally friendly way: they reduces noise and emissions into the atmosphere of greenhouse gases produced by cars. In addition, these transports have voluntarily adopted an environmental management system based on the international standard ISO 14001.

      Montserrat environmental policy.

      OFFICIAL CERTIFICATIONS OF MONTSERRAT
  • Environmental policies

    The ski and mountain resorts managed by Ferrocarrils de la Generalitat de Catalunya have always been careful to maintain and respect the environment following an environmental policy. In fact, Turisme i Muntanya defends a policy of preservation, conservation, improvement and respect for the environment.

    The heritage belongs to everyone and that is why all actions regarding the environment, services, buildings and facilities have always been done following criteria of respect and conservation of the environment and the territory.

     

    In order to go further in the commitment to respect for the environment, an environmental management system based on ISO standards has been implemented. In order to achieve this commitment, the involvement of each and every one of the people who work in all the resorts managed by FGC is essential, as well as the complicity of the visitors.

     

    FGC TURISME I MUNTANYA POLICY.

    • ELECTRICITY CONSUMPTION MANAGEMENT

      FGC resorts have several energy management software that reports and warn workers of their consumption throughout the day.

    • WATER POLLUTION CONTROL

      Analytics of the water system, aquifers, streams and rivers in the surroundings are done on a regular basis in order to ensure its quality.

    • BIODEGRADABLE OILS USE

      Another point to be considered is the use of biodegradable oils for all snow groomers and snowmobiles.

    • WATER MANAGEMENT AND REUSE

      FGC has a very accurate management of all thawing water and consumption for the snow production.

    • FOREST MANAGEMENT

      During the summer season FGC carries on a set of actions to preserve its natural space.

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