News

The Catalan public and private mountain resorts have agreed, with the coordination of the Catalan Association of Ski Resorts and Mountain Activities (ACEM), to open its facilities progressively from Monday 14 December.

The six FGC mountain resorts (La Molina, Vall de Núria, Espot, Port Ainé, Vallter 2000 and Boí Taüll) will open their facilities by applying prevention and safety measures to Covid19 to guarantee users the condition of safe sport to their destinations. In this sense, it should be noted that FGC mountain stations have the AENOR quality certificate as safe spaces in front of the Covidien-19.

Specific measures and limitations applied for use and visit to mountain resorts

Due to the need to establish a control on the maximum daily number of people using the resorts to prevent a concentration of people, it has been agreed to apply the following measures:

Capacity control at the mountain resorts

The daily influx will be limited to the mountain stations, establishing an access control to the facilities regulated by a maximum of specific daily places for each resort. This will allow users to make use of the facilities without crowding or crowding. Only people who have previously purchased a seasonal or day pass or a rack train ticket valid for the specific day on which you want to visit the resort will be able to access.

A specific control will be carried out in the areas of access to ski lifts, information points, equipment rental centers and catering services to order the flow of visitors and ensure that in all cases the minimum safety distances between people are respected.

Exclusive sale of ski passes and tickets through online stores

For the purchase of season or day passes, as well as zip tickets, people who want to visit the stations will have to make the purchase through the online stores of the stations. The physical points of sale of the stations will not in any case sell these products and will only be operational as complementary collection points to the automatic collection machines for purchases previously made online.

Users who can benefit from reduced rates applicable to large families and people with functional diversity will be able to go directly to the physical points of sale of FGC mountain resorts to buy their tickets or ski passes.

Other Services (F&B and equipment rental)

There will be operational catering services at the stations that will apply the capacity restrictions and other preventive measures that are mandatory for them according to the instructions of the competent authorities. The own material rental centers will also be operational following the COVID19 prevention measures established in the station prevention plan, ensuring a safe distance.

Other prevention measures at FGC Turisme Resorts:

• It will be mandatory to cover the face with a mask, or with an approved cap, for children over the age of 6 in ski lifts, waiting areas and on boarding mechanical installations. Also in enclosed spaces, buildings and common areas such as restaurants, shops, customer service points and lockers.
  
  
• The capacity of the ski lifts will not be specifically limited, following the recommendations of the ACEM, but if the use of a mask is mandatory in this type of transport.
  
  
• At Cremallera de Núria Rack Railway, Gondolas and cable cars, it is recommended to remain silent, avoid talking to other people and reduce social interaction to reduce the risk of infection and add safety in transport.
  
  
• Capacity will be limited to enclosed spaces such as restaurants, shops or equipment rental spaces, where it is recommended to maintain a minimum distance of 1.5 meters between people.
  
  
• The cleaning and disinfection service of common areas will be strengthened.
  
  
• There will be hydroalcoholic ice dispensers in the ski lifts, ticket offices and in the buildings and restaurants of the resorts.